Terms and Conditions
ACCESSING, BROWSING, OR OTHERWISE USING ANY PRODUCTS OR SERVICES OFFERED ON THE APPLICATION OR PLATFORM OR WEBSITE (“Platform”) offered by the US (AS DEFINED BELOW), SIGNIFIES YOUR ACCEPTANCE OF THIS TERMS AND CONDITIONS (“T&C”). PLEASE CAREFULLY REVIEW THIS T&C BEFORE PROCEEDING.
You are prohibited from using the Platform and availing any products or services without accepting to be legally bound by the provisions of this T&C. Your continued access or usage of the Platform and/or related products or services signifies your acceptance of this T&C. By visiting or shopping from MSMA (operated through J.S ENTERPRISES, hereinafter referred to as “We”, “Us” or “Company”), you agree to the following terms:
1. Business Structure:
MSMA is currently a brand operating under J.S ENTERPRISES, which handles payment and logistics only and the Brand resides with the owner of the Brand who conceptualized it.
2. Access to the Platform
You may access and use the Platform and related services only if: (i) you are over 18 years of age; and (ii) legally competent to enter into a binding contract. Persons not meeting these criteria are not authorized to access or use the Platform.
Access and use of the Platform and services is at your own risk and is subject to these terms. We do not guarantee uninterrupted, error-free, or continuous availability. We may, at our sole discretion and without prior notice, suspend or restrict access for maintenance or any other reason deemed necessary.
Effective Date: [15/08/2025]
3. License for using the Platform
We grant you a personal, limited, revocable, non-transferable, and non-exclusive license to access and use the Platform and related services, subject to your continued compliance with these Terms, applicable policies, and any other agreement(s) executed with us. Your use is strictly limited to the scope expressly permitted herein. No other rights, express or implied, are granted, including any rights to the Platform, Services, or underlying intellectual property, whether existing now or accruing in the future. We assume no obligations or liabilities beyond those explicitly stated in these T&Cs or applicable agreements.
4. Orders & Payments
All payments for products or services offered through the Platform are processed exclusively via J.S ENTERPRISES, our authorized payment and logistics partner.
Orders shall be deemed confirmed only upon successful receipt of full payment. We reserve the right to cancel or withhold any order in case of failed, incomplete, or fraudulent payment.
All applicable taxes, duties, and charges shall be borne by the customer.
5. Shipping
Shipping and delivery are facilitated through third-party logistics providers engaged by or registered under J.S ENTERPRISES.
All shipping timelines provided are indicative estimates only and may be subject to change due to external factors, including but not limited to courier delays, force majeure events, or availability constraints.
We shall not be liable for any delay, loss, or damage during transit once the product has been handed over to the third-party shipping provider. Risk of loss passes to the Customer upon dispatch.
6. Product Use & Content
All brand name, trade name, products, designs, artwork, branding, written content, and other materials made available under the MSMA brand, including any intellectual property rights associated therewith (collectively, “MSMA Content”) are the exclusive intellectual property of the Company and/or its licensors.
Reproduction, distribution, modification, or commercial use of MSMA Content in any form without prior written consent is strictly prohibited.
Unauthorized use, copying, or misappropriation of the MSMA Content shall constitute a material breach of these Terms and may result in legal action, including injunctive relief and claims for damages.
Nothing herein shall be construed as granting any license or right to use MSMA Content, whether by implication, estoppel, or otherwise, except as expressly permitted in writing by the Company.
7. USER OBLIGATIONS
Your access to and use of the Platform is conditional upon your strict compliance with: (a) These Terms and Conditions; (b) All applicable Company policies and guidelines (as amended from time to time); and (c) All applicable laws, rules, regulations, and government-issued guidelines.
You agree to provide true, complete, and current information when accessing or registering on the Platform and to promptly update such information as necessary. The Company shall rely on the information submitted by you for the provision of services. The Company shall not be responsible or liable for any delay, loss, or claim arising out of your submission of false, inaccurate, outdated, incomplete or vague information.
Without limiting any other rights of the Company under these T&C or applicable law, the Company reserves the right to: (a) Suspend or terminate your access to the Platform, and/or (b) Discontinue the provision of services, at any time and without prior notice, in the event of: (i) Your non-compliance with these T&C or any applicable policies; (ii) Your violation of applicable laws, rules, or regulations; or (iii) Any breach, misrepresentation, or misuse of the Platform or services. You shall be solely responsible for any consequences arising from your non-compliance.
8. OWNERSHIP AND USE OF CONTENT
“Our Content” includes, without limitation, all text, graphics, designs, artwork, logos, branding elements, images, videos, audio, assessments, compilations, feedback, messages, and any data, documentation, reports, or materials—whether original or derivative, created by or for the Company (including MSMA Content) and made available to you in connection with the Platform or the services. All rights, title, and interest, including all copyrights, trademarks, trade dress, service marks, trade names, design rights, and other intellectual property rights (collectively, “IPR”) associated with the Platform, Services, and Our Content are and shall remain the exclusive property of the Company and/or its licensors. Nothing in these T&C shall be construed as granting any rights, express, implied, or otherwise, to any user to copy, use, reproduce, exhibit, display, distribute, monetize, or create derivative works from Our Content, except where explicitly permitted in writing by the Company. Any unauthorized use shall constitute a material breach of this T&C and an infringement of our IPR.
You acknowledge that significant time, effort, and investment has gone into the creation, curation, and arrangement of Our Content, and agree not to directly or indirectly: (a) Reproduce, store, transmit, publish, sell, license, exploit, or display Our Content in any form; (b) Use Our Content for commercial purposes or unauthorized educational dissemination; or (c) Circumvent, remove, or alter any proprietary notices or access restrictions. The Company reserves the right to immediately suspend or delete your account and pursue legal remedies, including claims for damages and injunctive relief, in case of any breach of this Clause.
Additionally: (a) Any materials, data, or information generated by the Company while rendering the Services shall be deemed Our Content, unless otherwise agreed in writing; (b) Users shall have no right to access or seek a copy of such Content after termination or expiry of their engagement or services agreement, unless mandated by applicable law or contractually permitted. You further agree to respect and protect the Company’s proprietary rights, and shall comply with any reasonable written requests made by the Company to preserve its IPR.
9. PROHIBITED USE OF PLATFORM AND/OR THE SERVICES
You are permitted to use the Platform and/or the Services only for lawful purposes.
Any content shared or otherwise made available by You through the Platform shall: (a) not violate any intellectual property rights of the Company and/or those of any other third-party; (b) not contain any unwanted or unapproved publicizing, promotional materials, solicitations, spam, or bulk emails, etc.; and (c) Not contain any computer code designed to harm, destroy, disrupt, or restrict the performance of any computer software or hardware, or telecommunications equipment.
You shall not assist or cause any other person to decompile, reverse engineer, copy, change, market, convey, create any derivative work(s) or adaptation(s) based on, recreate or reproduce, in any form or manner, except as expressly provided for herein, the whole or any portion of the Platform (including the content comprised therein), or to otherwise gain unauthorized access to the Platform for any purpose whatsoever.
10. DISCLAIMERS
To the fullest extent permitted by applicable law: (a) The Platform and Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied; (b) The Company makes no guarantees that: (i) The Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components; (ii) The Platform will be compatible with any device or operating system; or (iii) Access to the Services will be continuous or free from disruptions.
Use of the Platform and Services is at your sole risk, and the Company shall not be liable for any losses or claims arising from service interruptions or access issues.
The Company disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, title, and non-infringement, with respect to the Platform, Services, and any content provided.
If you become aware that any content or service offered may infringe a third party’s rights, you must promptly notify the Company so that appropriate corrective action may be considered. The Company
makes no assurances that such content is free of third-party claims.
11. Limitation of Liability
To the fullest extent permitted by applicable law: (a) the Company shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profits, loss of data, loss of goodwill, service disruption, product misuse, or delays, whether arising out of or in connection with: (i) Use or inability to use the Platform or Services; (ii) Reliance on any content or material provided; or (iii) Any act or omission of third-party service providers engaged shipping, or logistics, etc.
The Company’s total aggregate liability, whether in contract, tort (including negligence), or otherwise, for any claim arising out of or in connection with a transaction or engagement shall not exceed the total consideration actually received by the Company from the specific customer or client in relation to that transaction, unless otherwise mandated by applicable law.
This limitation shall apply regardless of the cause of action and even if the Company has been advised of the possibility of such damages.
12. Waiver
If you breach these conditions and We are for some reason unable to take any action, We will still be entitled to use Our rights and remedies in any other situation where You breach these conditions.
13. Amendment
The Company reserves the right, at its sole discretion, to update, change or replace any part of the T&C, Privacy Policy, or the Company’s policies and guidelines as made applicable to You from time to time, by posting updates and changes on the Platform. It is Your responsibility to check the Platform periodically for changes. Your continued use of or access to the Platform or the Services following the posting of any changes to the T&C constitutes acceptance of those changes.
14. Governing Law and Dispute Resolution
In case of any dispute between the Parties in connection with this Agreement or the interpretation of any of the terms and/or conditions contained in this Agreement, the dispute shall be referred to Private Mediation by a sole mediator accredited or certified by any High Court of the Republic of India and appointed mutually by the Parties. If the Parties are unable to resolve the dispute through mediation within 30 (thirty) days from the date of referral and after attending at least two sessions of Mediation, then and only then, the Parties may urge the dispute further.
Only on the event of failure to resolve the dispute through Mediation as set out above, the Parties shall be at liberty to refer the same for arbitration by a sole arbitrator. The Parties shall suggest the names of three arbitrators and the Parties may choose one among them and such person shall be the sole arbitrator, to whom the disputes shall stand referred. Such arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended by the Arbitration and Conciliation (Amendment) Act, 2015 or any statutory amendment or re-enactment thereof for the time being in force. The reasonable arbitral award shall be final and binding on the parties.
The venue of Mediation and Arbitration shall be Mumbai. This terms and conditions shall be enforceable under the laws of India and the courts of Mumbai alone shall have jurisdiction.
PRIVACY POLICY
At MSMA (My Style My Aura), your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information. This privacy policy, as amended from time to time, shall govern the collection, storage, usage, and disclosure of your information collected or obtained by us from the Platform. The term ‘information’ shall include ‘Personal Information’ and ‘Sensitive Personal Information’ as defined in the Information Technology Act, 2000 and the rules made thereunder. These definitions may be modified in case of any change in law or introduction of new laws.
ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM, CONFIRMS YOUR ACCEPTANCE OF THIS PRIVACY POLICY, SO PLEASE READ THE TERMS OF THIS PRIVACY POLICY CAREFULLY BEFORE PROCEEDING.
1. Who We Are:
MSMA is a fashion brand currently operating under the business entity J.S ENTERPRISES for purposes of payment processing and logistics. J.S ENTERPRISES handles order payments and shipping registrations on our behalf.
2. Information We Collect:
Name, email, contact number
Shipping and billing address
Payment details (processed securely by third-party providers) Device data like IP address, browser type, and cookies
3. How We Use Your Information
To fulfill and ship your orders
To process payments securely
To communicate with you (order status, support, updates) To enhance and personalize your shopping experience
4. Third-Par ty Sharing
Payments and logistics are handled via J.S ENTERPRISES
Effective Date: [15/08/2025]
We do not sell or share your data with unauthorized third parties
Where the transfer of Your information is necessary for the performance of the lawful obligations of the Company, You hereby agree to the Company transferring Your information to any person, in compliance with the prevailing laws in India.
5. Cookies & Tracking:
We use cookies for analytics, personalization, and website functionality. You can manage cookies in your browser settings.
6. Data Security:
With a view of preventing any unauthorized access or use of Your Information, the Company has adopted commercially reasonable security measures that meet the industry standard. DISCLAIMER: NOTE THAT DESPITE THE ADAPTATION OF REASONABLE SECURITY MEASURES FOR PROTECTING YOUR INFORMATION, THE COMPANY DOES NOT GUARANTEE THAT SUCH SECURITY MEASURES ARE INFALLIBLE AND THAT YOUR INFORMATION IS COMPLETELY SECURED.
7. Your Rights:
You may request to access, modify, or delete your personal data by contacting us at mystylemyaura@gmail.com.
EXCHANGE & RETURN POLICY
1. Eligibility for Exchange / Return:
Exchange or return requests must be initiated within 7 (seven) days from the date of delivery. Products must be unused, unwashed, and returned in their original condition, with tags, labels, and packaging intact.
The Company reserves the right to reject any exchange or return request that fails to meet the above conditions.
2. Ineligible Items:
The following items are not eligible for exchange or return:
Products sold under discounts, promotions, or clearance sales; and
Customized, used, altered, or damaged items (not caused by transit or manufacturing defect).
3. Exchange Process:
To initiate an exchange, email us at mystylemyaura@gmail.com with your Order ID and details of the issue.
The customer is responsible for return shipping costs unless the exchange is due to a defect or fulfillment error by the Company.
Exchange will be processed only after the returned item is received and inspected by our team. The Company reserves the right to reject an exchange if the product does not meet the required condition.
4. Returns & Refunds:
Approved returns will be refunded as store credit or as otherwise communicated in writing.
If a refund to the original payment method is approved, it will be processed within 7–10 business days, subject to bank/payment gateway timelines.
Shipping charges (if any) are non-refundable.
5. Damaged/Wrong Items:
Any product received in damaged condition or with order discrepancies must be reported within 48 hours of delivery. Email us with clear photo/video evidence of the issue.
Upon verification, we will replace the product at no additional cost. In the event replacement is not possible, we may offer a refund or store credit, at our discretion.
Effective Date: [15/08/2025]
